| 1. What is FynixPro? | 16. Do you ship internationally? |
| FynixPro is an online store offering electronics, gadgets, tools, and accessories for home, car, and lifestyle. | Yes, we ship worldwide. Shipping options depend on your location. |
| 2. How can I place an order? | 17. How long does delivery take? |
| Simply add products to your cart, proceed to checkout, and follow the instructions. | Delivery usually takes 5–15 business days depending on destination. |
| 3. Do I need an account to shop? | 18. How can I track my order? |
| No, you can order as a guest — but an account makes tracking easier. | Once shipped, you’ll receive a tracking number via email. |
| 4. Can I change or cancel my order? | 19. What should I do if my order hasn’t arrived? |
| Contact us within 24 hours of placing the order to modify or cancel it. | Contact our support team — we’ll help locate or replace your package. |
| 5. What payment methods do you accept? | 20. What if I receive a damaged item? |
| We accept credit/debit cards, PayPal, and other secure payment options. | Please contact us within 7 days with photos; we’ll arrange a replacement or refund. |
| 6. Are my payments secure? | 21. Do you offer returns or exchanges? |
| Yes. All transactions are protected by SSL encryption and verified payment gateways. | Yes, we accept returns within 14 days of delivery for unused items. |
| 7. Can I use discount codes? | 22. Who covers the return shipping cost? |
| Of course! Enter your promo code at checkout to apply the discount. | If the item is defective, we cover the cost. Otherwise, customer pays return shipping. |
| 8. Are your products original? | 23. Can I return opened electronics? |
| Yes, we only sell 100% genuine products from verified suppliers. | Unfortunately, opened electronics can’t be returned unless defective. |
| 9. Do you offer bulk or wholesale orders? | 24. How do I contact support? |
| Yes! For business or bulk inquiries, email us at Info@fynixpro.com. | You can reach us via the contact form or email — we reply within 24 hours. |
| 10. Do you have a warranty policy? | 25. What warranty do your products include? |
| Most items come with a 6–12 month warranty depending on the brand. | Warranty details are listed on each product page. |
| 11. Can I pre-order upcoming products? | 26. Do you offer gift cards? |
| Yes, occasionally we open pre-orders for new tech releases. | Yes, FynixPro eGift Cards are available for digital delivery. |
| 12. Do you offer installation or setup help? | 27. How can I reset my account password? |
| We don’t install products, but we provide online setup guides for selected devices. | Click “Forgot Password?” on the login page and follow the instructions. |
| 13. Are there any hidden fees? | 28. How can I subscribe to your newsletter? |
| No hidden fees — the total cost is shown at checkout. | You can subscribe at the bottom of any page on our website. |
| 14. How do I know if an item is in stock? | 29. Can I change my shipping address after ordering? |
| Stock status is displayed on each product page in real time. | Only if the order hasn’t shipped yet — contact us ASAP. |
| 15. Do you have physical stores? | 30. Why choose FynixPro? |
| We operate fully online to keep prices fair and selection wide. | Because we combine great prices, real support, and genuine products. |
