FynixPro — Returns & Refunds Policy
| Returns Policy | Refunds Policy |
|---|---|
| Eligibility for Returns We accept returns within 14 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as received. | Refund Process Once your return is received and inspected, we’ll notify you via email. Approved refunds are issued to your original payment method within 5–10 business days. |
| Items Not Eligible for Return Opened electronics, software, or items showing signs of use cannot be returned unless they are defective or damaged on arrival. | Partial Refunds Partial refunds may be granted if items are not returned in their original condition or are missing parts not due to our error. |
| Defective or Damaged Products If you receive a damaged or faulty product, contact us within 7 days at info@fynixpro.com with photos and your order number. We’ll arrange a replacement or return label. | Processing Time After approval, please allow up to 10 business days for your bank or credit card company to process the refund. |
| Return Shipping If the return is due to our error (defective or wrong item), we cover the shipping costs. For all other returns, the customer is responsible for return shipping. | Non-Refundable Items Gift cards, downloadable software, and clearance items are non-refundable. |
| How to Initiate a Return Send an email to info@fynixpro.com including your order number, item name, and reason for return. We’ll provide the nearest return address or shipping label. | Exchanges If you wish to exchange an item, please contact us first. Exchanges are processed as a new order after your return is approved. |
| Packaging Requirements Returned items must include all original accessories, manuals, and packaging materials. Incomplete returns may result in reduced refunds. | Late or Missing Refunds If you haven’t received your refund after 10 business days, contact your bank. If the issue persists, reach out to us at info@fynixpro.com for assistance. |
| Return Address Our return centers operate in multiple regions; exact return address will be provided by our support team upon request. | Refund Method Refunds are always made via the same payment method used for the original purchase (credit/debit card, PayPal, etc.). |
📧 Contact for Returns & Refunds:
info@fynixpro.com
📞 +1 (267) 678-1214
🌐 https://fynixpro.com/